Our return policy lasts 7 days after delivery. If 7 days have gone by since your purchase, we won't be able to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Certain types of items are exempt from being returned. Damage items cannot be returned.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without the receipt.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-14 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Contact your credit card company. It may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ShwimClothing@gmail.com.
Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ShwimClothing@gmail.com and send your item to: 1518 Melrose Parkway Norfolk Virginia US 23508.
To return your product, you should mail your product to: 1518 Melrose Parkway Norfolk Virginia US 23508
You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping products over $75, you should consider using a trackable shipping service or purchasing shipping insurance.